FAQs

T: 0207 129 7365
E: hello@thelostestate.com

All of our FAQs

About the experience

  • What is the Secret Sale?

    Whilst tickets for the next few weeks will always be available to purchase immediately, we run weekly secret ticket drops to help manage demand for future bookings. Each week we release further capacity for dates that aren't yet available online. To get first dibs (and best prices) on these dates, you must sign up to our mailing list.

  • What do the tickets include?

    All dining tickets include a 3-course fine dining Cuban Feast, created by Lost Estate executive chef, Ash Clarke, and prepared using incredible UK produce by our amazing team of chefs. Our menus are extensively researched and developed using historical recipes and real banqueting menus from 1950s Havana, enhanced through modern techniques, and brought to life using products direct from some of the UK's leading producers and farmers. Learn more here.

    For further details on ticket inclusions please see our ticket descriptions page.

Location and Timings

  • Where is the venue?

    Paradise Under The Stars is situated in The Lost Estate - a two minute walk from West Kensington tube station, or a 10 minute walk from Earl's Court.

    Our address is The Lost Estate, 9 Beaumont Avenue W14 9LP.

    View on map →

  • What are the timings?

    Matinee Performances:
Doors and bar open at 12pm. No admission after 1pm.

    Evening Performances:
Doors and bar open at 6pm.. No admission after 7pm.

    Please arrive with plenty of time before the performance, so you 
can enjoy the world. If you arrive late, you may have to wait for a suitable break in the performance to be admitted, and this may affect your dining experience.

  • How long is the performance?

    The experience duration is approximately
3 hours 30 minutes. We recommend arriving as early as possible to give plenty of time to enjoy the space, order drinks, and begin your meal before the live performance begins.

Food and Drink

  • What drinks do you offer?

    There are two bars at Paradise Under The Stars, offering a wide selection of meticulously crafted Cuban and Tropical cocktails, alongside an extensive wine and spirits list.

    Every part of the menu has been researched (using original 1950s Cuban menus) and crafted to reflect the taste and styles of the era.

  • What is the menu?

    Paradise Under The Stars serves a fine dining Cuban Feast, created by Lost Estate executive chef, Ash Clarke, and prepared using incredible UK produce by our amazing team of chefs. Our menus are extensively researched and developed using historical recipes and real banqueting menus from 1950s Havana, enhanced through modern techniques, and brought to life using products direct from some of the UK's leading producers and farmers.

    Our menu changes seasonally to reflect the best products available. For the most up-to-date menu, please visit our menu page.

  • Do you cater to my dietary requirements?

    We’re committed to providing vegetarian, vegan and free-from options within our three course menu.
Due to its complexity, we do ask for ample notice to make provisions for these requirements, so please get
in touch in with our excellent team
in advance.

Club Rules

  • Is there an age limit?

    Paradise Under The Stars is an experience best suited to those aged 16 and over, as the experience may contain profanity, adult themes, and raucous sights and sounds.

  • Can I take photographs?

    There is no photography allowed inside Paradise Under The Stars for your own enjoyment and the integrity of the experience. And after all, it's 1958. Smartphones simply aren't in fashion.

  • What is the dress code?

    The dress code for Paradise Under The Stars is 'Summer formal evening attire'. Whites and pastels preferred. Guests are at the heart of every Lost Estate experience, and are as much a part of creating the world as our performers, set design and menus. If you have questions around dress, please get in touch with our team using the details at the top of this page.

Accessibility

  • Is the venue accessible?

    We will do our best to accommodate any of our guest’s needs – please contact us ahead of your visit and we will ensure everything is arranged accordingly.

  • Does the show have any warnings?

    Please be advised that the experience contains flashing lights; strobe lighting; theatrical fog and haze effects; sudden loud noises; areas of low lighting; temporary blackouts, and the use of strong language.

About The Lost Estate

  • What is The Lost Estate?

    The Lost Estate is the UK's foremost immersive arts and hospitality company. A team of visionaries and tastemakers, they have created a suite of sold-out, unique experiences that fuse extraordinary performance art with meticulous world-building, immersive design, and theatrical hospitality. The Lost Estate is (in the words of GQ) “the culinary and cultural experience you can’t miss.”

    Visit website →

  • Do you have any other experiences in London?

    Yes! Please visit the Lost Estate website to find out more, and see what's currently booking.